---
updatedAt: 2026-03-20T16:19:42.000Z
agentTools:
  projectIndex: https://pinpad.docs.netevia.com/llms.txt
---

# Tip adjustment

Allowed when the following conditions are met:

* transaction type: Auth;
* tender type: Credit or Cash;
* transaction is not in a closed batch;
* transaction is not a Gift Card deposit;
* no refunds made for this transaction;
* transaction is not voided.

Some platforms may have additional restrictions.